Agentic AI · Omnichannel · Live chat
AI agents for WhatsApp, chat & voice, with one inbox for your team
Botosynthesis is one suite for customer conversations. AI agents answer, qualify leads, book appointments and take orders 24/7 on WhatsApp, Instagram, Messenger, Telegram, SMS, your website and phone calls. When a human is needed, your team takes over in one shared live chat inbox.
- Official WhatsApp Business API
- Bring your own AI: OpenAI, Gemini and more
- 10-day free trial, no credit card
All pro features for 10 days. No coding needed.
Trusted by 100+ businesses across India and around the world
Agentic AI
Build your own AI agents, no code needed
Connect your AI provider, give the agent your instructions and documents, and use the drag-and-drop workflow builder to decide what it can do. Your agent understands customers in their own words, takes the next step and works on every channel, day and night.
Learns your business
Train it with your instructions and files such as PDFs, Word documents, spreadsheets and presentations, so answers come from your own information.
Takes action
Give it AI functions to collect details, trigger your workflows and fetch live data from any system with an API, e.g. order status, stock or prices.
Connects to your stack
Plug it into tools like Shopify, WooCommerce, Stripe, Zapier and Make through MCP servers, without custom code.
Books and sells
Let it check your Google or Outlook calendar and book appointments, and show products as rich cards with buttons and carousels.
Sees and listens
It understands photos, documents and voice notes customers send, and can reply with voice.
Knows when to hand off
It passes the conversation to a human in your live chat inbox the moment it's needed, with the full history.
Bring your own AI: connect OpenAI, Gemini, Claude or xAI with your own API key and pick the model for each agent. You stay in control of your AI costs.
Voice AI agents
Let AI answer your phone, too
Connect a business phone number and let a voice AI agent pick up every call, even at 2 a.m. It talks with callers, captures what they need and books the appointment, and transfers the call to your team when it should.
- Answers inbound calls and makes outbound calls
- Understands speech and keypad input, replies by voice
- Books appointments and updates your CRM during the call
- Transfers calls to a human and records every call
Also on WhatsApp, Instagram, Messenger and Telegram: AI agents understand customers’ voice notes and can reply with a voice message.
Omnichannel live chat
One inbox for every conversation, and every teammate
WhatsApp, Instagram, Messenger, Telegram, SMS, website chat and calls all land in one shared inbox. The bot and AI agents handle the routine; your team steps in on the conversations that matter.
Bot-to-human handoff
Take over any chat with one click, then hand it back to the bot.
Assign and auto-assign
Route chats to an agent or a team, or spread them evenly by workload.
Smart filters
Filter by channel, assigned or unassigned, bot or human, unread, follow-up and archived.
Saved replies
Type / to insert ready-made answers in seconds.
AI reply suggestions
Get a suggested reply drafted for every message.
Templates and flows from the inbox
Send a WhatsApp template or start an automated flow from any chat.
Notes and history
Internal notes, contact details, tags and an activity log beside every conversation.
Inbox analytics
Track first response time, average response time and chats handled per agent.
Be on every channel your customers use
Official Business API: chatbots, AI agents, broadcasts, catalogues and payments.
Automate DMs, comment replies, story mentions and story replies.
Messenger
Engage Facebook Page visitors and ad leads, and send opt-in marketing messages.
Telegram
Bots and broadcasts for your Telegram audience.
SMS
Two-way SMS worldwide, with automatic STOP opt-out.
Website chat
A customisable chat widget that turns visitors into leads.
Voice calls
Voice AI agents on your business phone number.
Built for sales, support and marketing
Sales
Turn conversations into customers
Reply to every ad, comment and enquiry in seconds. AI agents qualify leads, move them through your pipeline and close the sale in chat.
- Facebook Lead Ads and click-to-WhatsApp ads followed up instantly
- Sales pipelines (Kanban CRM) with automatic stage updates
- Webshop, WhatsApp catalogue and Razorpay, Stripe or PayPal payments
Support
Resolve more, wait less
AI agents answer from your own documents 24/7, in your customers’ language, and pass complex cases to the right person.
- AI answers from your FAQs, PDFs and policies
- Auto-assignment to agents and teams
- Response-time tracking in inbox analytics
Marketing broadcasts
Campaigns people actually reply to
Send approved WhatsApp templates, SMS and Telegram broadcasts, then nurture with drip sequences and follow-ups that stop when the customer replies.
- WhatsApp template broadcasts to opted-in contacts
- Drip campaigns and smart follow-ups
- Segments built from tags and custom fields
Everything you need in one suite
No more stitching together a chatbot tool, a shared inbox, a CRM and a broadcast app.
AI agent builder
Build your own AI agents on your data; they answer, qualify and act on every channel.
Voice AI agents
Answer and make phone calls, book appointments, transfer to humans.
Omnichannel live chat inbox
One team inbox with assignment, notes and analytics.
No-code flow builder
Drag-and-drop flows, ready-made templates and a bot simulator to test before launch.
Broadcasts and drip campaigns
WhatsApp templates, SMS, Telegram and smart follow-ups.
Comment and story automation
AI replies to Instagram and Facebook comments, publicly and in DMs.
CRM and sales pipelines
Contacts, tags, custom fields and drag-and-drop deal stages.
Commerce and payments
Webshop, WhatsApp catalogue, coupons, orders, Razorpay, Stripe and PayPal.
Appointment booking
Google and Outlook calendar sync with automatic reminders.
Ads and growth tools
Lead Ads automation, Conversions API, QR codes and smart links.
Analytics
New contacts, sales, AI performance and agent response times.
Integrations and API
Zapier, Make, Pabbly, Google Sheets, Shopify, WooCommerce, CRMs, webhooks, REST API and MCP.
Go live in 3 steps
Connect your channels
Link your WhatsApp Business number through the official API, then add Instagram, Messenger, Telegram, SMS, your website and your phone line.
Build your AI agents
Connect your AI provider (OpenAI, Gemini and more), add your instructions and documents, and design what the agent does in the drag-and-drop workflow builder, or start from a template. Test everything in the bot simulator.
Go live and grow
AI agents handle conversations and calls 24/7, your team takes over in the shared inbox, and analytics show what’s working.
Businesses love us
Although a young team, they are very experienced and responsive. Clearly keen to do a good job.
Botosynthesis delivered a streamlined functionality that allowed me to easily communicate with students.”
Pricing
Simple pricing that grows with you
Every plan gives you the AI agent builder, the omnichannel live chat inbox, broadcasts and integrations. Try every pro feature free for 10 days. No credit card needed.
Branded mobile app available on Enterprise plans.
Frequently asked questions
Can I try Botosynthesis for free?
Yes. Start a 10-day free trial with access to all pro features. No credit card is required.
Which channels does Botosynthesis support?
WhatsApp (official WhatsApp Business API), Instagram, Facebook Messenger, Telegram, SMS, a chat widget for your website and voice calls on a connected phone number. One account can connect all of them, and every conversation lands in the same inbox.
How do I build an AI agent?
You build it yourself, without code. Connect your AI provider, write instructions in plain language, upload your documents, then use the drag-and-drop workflow builder to decide what the agent can do: collect details, save them to your CRM, book appointments, call your APIs or hand the chat to a human.
Which AI providers can I use?
Bring your own AI: connect your own OpenAI, Google Gemini, Anthropic Claude or xAI account with an API key and choose the model for each AI agent. AI usage is billed by your provider directly to your account, so you stay in control of your AI costs.
Can AI agents answer phone calls?
Yes. Connect a phone number and a voice AI agent can answer calls, understand what callers say or press on the keypad, reply by voice, collect details and transfer the call to your team when needed.
How does the live chat inbox work for my team?
All chats from every channel arrive in one shared inbox. You can assign conversations to agents or teams (or auto-assign them evenly), filter by channel or status, reply with saved replies and WhatsApp templates, add internal notes, take over from the bot with one click, and track response times in inbox analytics.
Do I need coding skills?
No. Build flows and AI agents with the drag-and-drop builder or start from a ready-made template, and test everything in the bot simulator before going live. Developers can still use the API, webhooks and custom code when they want to.
How much does Botosynthesis cost?
Plans start at ₹1,999 per month, and you can try every pro feature free for 10 days first. A branded mobile app is available on Enterprise plans on request.
Put AI agents to work on every channel today
Answer every message and every call, and give your team one inbox for all of it. Start free and see the difference in 10 days.
10-day free trial · No credit card · All pro features
