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Interact with your customers on google search and google maps

Get leads, target, convert, and follow up on the potential customers who search for your business.

Chatbot For Google My Business App

Get Your FREE Google Business Chatbot Today!

Sign up for 12 months and get one month for FREE.

Rich Media Elements

Provide single images, image carousels, and descriptions of products to help your customer better understand a product. Media elements such as documents, images, buttons, etc. can help speed up the purchase process.

Chatbot For Rich Media
Chatbot For Speed And Simplicity

Speed & Simplicity

Give consumers a tap-to-reply experience by offering suggestions for replies and delivering the best conversational experience.

Localization and Human Hand Over

Allow customers to ask questions about the local location of the business, such as stock updates and directions. Feel free to take over the conversation at any time if you feel you need to.

Chatbot For Localization
Chatbot For Make More Sales

Make more sales

Provide customers with product recommendations through chat and direct them to payment options. Automatically respond to product questions and suggest similar products.

 

Integrations to power up your campaigns

Slide 1

Business Messages drives 85% CSAT scores for Levi Strauss

85% CSAT scores
30x more store-related questions resolved
31% product-related conversations

"Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”

Rico Arrastia, VP Product Experience, Levi’s

Slide 1

Popeye’s automated 82% of conversations while expanding online presence

2 Languages (Chat platform and AI are fully bilingual: French and English)
82% of conversations resolved through asynchronous messaging
90% CSAT scores
100% of orders shipped the same day from Popeye’s stores

"You cannot afford to miss a single interaction with a customer. You’re on duty every day of the year, every hour of the day. Business Messages is a great solution for this exact problem, whatever your work schedule. It supports retailers 24/7.”

Philippe-Antoine Defoy, Owner of 27 Popeye’s Supplements licenses across Eastern Canada.

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Slide 1

Business Messages drives 85% CSAT scores for Levi Strauss

85% CSAT scores
30x more store-related questions resolved
31% product-related conversations

"Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”

Rico Arrastia, VP Product Experience, Levi’s

Slide 1

Popeye’s automated 82% of conversations while expanding online presence

2 Languages (Chat platform and AI are fully bilingual: French and English)
82% of conversations resolved through asynchronous messaging
90% CSAT scores
100% of orders shipped the same day from Popeye’s stores

"You cannot afford to miss a single interaction with a customer. You’re on duty every day of the year, every hour of the day. Business Messages is a great solution for this exact problem, whatever your work schedule. It supports retailers 24/7.”

Philippe-Antoine Defoy, Owner of 27 Popeye’s Supplements licenses across Eastern Canada.

previous arrow
next arrow
Slide 1

Business Messages drives 85% CSAT scores for Levi Strauss

85% CSAT scores
30x more store-related questions resolved
31% product-related conversations

"Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”

Rico Arrastia, VP Product Experience, Levi’s

Slide 1

Popeye’s automated 82% of conversations while expanding online presence

2 Languages (Chat platform and AI are fully bilingual: French and English)
82% of conversations resolved through asynchronous messaging
90% CSAT scores
100% of orders shipped the same day from Popeye’s stores

"You cannot afford to miss a single interaction with a customer. You’re on duty every day of the year, every hour of the day. Business Messages is a great solution for this exact problem, whatever your work schedule. It supports retailers 24/7.”

Philippe-Antoine Defoy, Owner of 27 Popeye’s Supplements licenses across Eastern Canada.

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Frequently Ask Questions

Google’s Business Messages or Google Business Chat is a new mobile conversational channel that can be accessed through Google Maps app or organic Google search results on mobile browsers to create rich, asynchronous messaging experiences that delight customers and drive business results.

Consumers can shop, ask questions, and complete secure payment transactions within the Google Business conversation. Customers can also easily get updates such as order tracking, refunds and handle service inquiries.

Google My Business only allows the lists of businesses with a physical location that customers can visit. Any online businesses that do not have a physical store are not eligible for a Google My Business account.

The chatbot will detect the text inputs from the user side and effectively respond with a better reply thus leading the conversation forward quickly. ou can use the chatbot solution in converting your customer query into business sales and better customer service support.

Well, bots have become an imperative part of almost every businesses- whether we talk about rendering anytime support, or augmenting human productivity, chatbots show a valid reason to get added as a part of customer service management. Furthermore, it improves branding with less customer effort.