Knowledge Base
Instagram Comment Automation
A new way to turn your Instagram audience into customers. Yes, you can make your Instagram chatbot send an auto-comment & automatic reply to the audience’s Instagram DM when they comment on something on your post.
You can customize the chatbot’s auto-reply to send a flow or product or can trigger AI to reply with an answer with this comment tool. This will help your business to increase engagement with your audience.
To use this tool, navigate to Menu > Tools > Instagram Comment Automations.
You can create a new comment tool, view analytics, and the list of other comment tools which you had created already to boost the engagement.
Create New Instagram Comment tool
On the Instagram comment tool section, click the “Add” button above the table and you will get the tool setup wizard-like as similar to the image below.
- All Posts – Comment tool will work on all of your Instagram posts.
- Specific Posts – Comment tool works for particular (specific post). You can choose that specific post after selecting this option on the drop-down menu.
- All comments – Chatbot will reply to all the comment in the post
- Comments Matching Rule – You can create a rule that the chatbot has to send auto-reply for certain comments that contain specific words or exact words.
- Comments matching the Setup AI (OpenAI, Gemini, Claude or xAI (Grok)): This rule will let the chatbot reply for comments matching keyword or training phrase in the Setup AI (OpenAI, Gemini, Claude or xAI (Grok)).
- You can set negative keywords in the setup that the Instagram chatbot don’t have to respond when they find the excluded words on the comment section.
- You can configure the chatbot to reply to the people who are not your chatbot subscriber.
- Like the users’ comment automatically.
- Make your chatbot reply to the user who are already commented on your previous Instagram posts.
- Set the chatbot to not trigger auto-comment for the reply in comment section.
Hope this article helps you to know about the “Instagram Comments” tool on the Botosynthesis platform.
If you have any other doubts or queries, visit other articles on the knowledge base or interaction with our community or contact our support to get your doubts cleared.
