Knowledge Base

Messenger chatbots and their platform are getting utilized only for marketing purposes by most people. But you can build your Messenger chatbot to take care of sales so that your subscribers can products or services inside the Messenger platform while texting to their friends and families.

In this article, I’m going to give you an overview of the in-built eCommerce module of the Botosynthesis platform.

To navigate to the eCommerce section, select the menu > eCommerce on the list. 

This is how the eCommerce section in the Botosynthesis platform looks like

The table here will give you the details about the products like name, price, category, and vendors. You can sort the products by various parameters on the table.

Here you can do all the operations related to the eCommerce section like 

• Connecting WooCommerce & Shopify store (if you have any)
• Or else you can also add products, categories and, vendors to create your inventory inside the Botosynthesis platform.

Also, you can generate coupons and use them on the flow and there are lots of things that can be customizable inside the eCommerce settings column (on the top of the table).

Hope this article helps you with the overview of the eCommerce section of our platform.

If you have any other doubts or queries, visit other articles on the knowledge base or interact with our community or contact our support to get your doubts cleared.